Business | Fashion retailing

Chicago hope

Uniqlo is struggling in the world’s biggest clothing market

That’s a dummy, not a customer
|CHICAGO

WHEN a globally successful fashion-store chain opens up for the first time in a big city’s most prominent shopping district, it might reasonably expect a rush of excited consumers. But when Uniqlo of Japan opened its first midwestern outlet last month, on Chicago’s Magnificent Mile, the reaction was restrained. In its first week of trading, “Some days were busy, others not so much,” says a saleswoman. Many who did turn up were from out of town, she reckons.

Uniqlo did its best to arrive in Chicago with a splash. It took over an “El” (elevated light-rail) train, decorated it with Japanese lanterns and brought over a DJ to pump out Japanese pop as the train travelled round the Loop, the central business district. Chicagoan chefs, cheerleaders, rappers and other “tastemakers” were hired to model Uniqlo’s clothes on its website.

This article appeared in the Business section of the print edition under the headline "Chicago hope"

Clear thinking on climate change

From the November 28th 2015 edition

Discover stories from this section and more in the list of contents

Explore the edition

More from Business

Does Perplexity’s “answer engine” threaten Google?

Taking aim at one of the best business models of all times

How not to work on a plane

Hours without interruption and work to do. What could go wrong?


Why does BHP want Anglo American?

Its $39bn takeover offer is the latest in a string of mining mega-mergers