Business | Schumpeter

Getting hooked

How digital firms create products that get inside people’s heads

CICERO once said that “Nature has planted in our minds an insatiable desire to see the truth.” These days it would be truer to talk of an insatiable desire to check our e-mail and Twitter accounts, and to play a few games of Candy Crush Saga (as a British parliamentarian was recently caught doing during a committee meeting). It is reckoned that four-fifths of smartphone owners check their devices within 15 minutes of waking up, and that the typical user does so 150 times a day.

This time it is not nature but man that has done the planting. Internet entrepreneurs devote a lot of thought to getting people hooked on their products. How else can they survive in a world in which hundreds of new ones are launched every day? And smartphones and tablets have helped greatly: what could be more habit-forming than devices that are always evolving, always there and always buzzing with fresh diversions?

This article appeared in the Business section of the print edition under the headline "Getting hooked"

Workers on tap

From the January 3rd 2015 edition

Discover stories from this section and more in the list of contents

Explore the edition

More from Business

Can biotech startups upstage Eli Lilly and Novo Nordisk?

Smaller drugmakers are enjoying a revival

How to handle populists: a CEO’s survival guide

Western businesses are learning to live with volatile electoral politics around the world


Will war snuff out the Gulf’s global business ambitions?

Companies far and wide are feeling the effects of the conflict