Pretty profitable parrots
For businesses, being good at copying is at least as important as being innovative
EVERY year Les Wexner, the owner of Victoria's Secret, a lingerie retailer, takes a month off to travel the world looking for other companies' ideas to adopt. Limited Brands, his clothing group, seeks lawful inspiration from firms ranging from airlines to consumer-goods manufacturers. Mr Wexner's philosophy is that business should celebrate imitation.
That is almost a heresy. Politicians and countless awards ceremonies extol innovation's role in economic growth. Businesses are told to innovate or die. Imitators are cast as the bad guys: “The corporation that is first…has an opportunity to manufacture with the highest frequency and in the most desirable markets,” proclaims the boss of Burkett & Randle in “Duplicity”, a 2009 corporate thriller starring Julia Roberts. The firm duly triumphs over the evil rival which tries to copy its supposed cure for baldness.
This article appeared in the Business section of the print edition under the headline "Pretty profitable parrots"
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