Business | The smartphone will see you now

Millions of Chinese, cooped up and anxious, turn to online doctors

Even after the covid-19 epidemic, many will continue to favour internet hospitals

|SHANGHAI

WHEN SARS, a coronavirus, hit China in 2003 citizens hunkered down at home. This proved a blessing for some businesses. Chinese social media took off. So did e-commerce. Richard Liu, who ran a chain of consumer-electronics shops, shut all his brick-and-mortar stores and set up JD.com. The firm is now valued at $64bn.

A novel coronavirus that has brought China to a halt this year is boosting another fledgling industry: telemedicine. As hospitals turn away patients with other ailments and many Chinese are confined to their homes or steer clear of clinics for fear of infection, millions are seeking treatment and advice on the internet. The government is egging them on.

This article appeared in the Business section of the print edition under the headline "The smartphone will see you now"

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