Finance & economics | Balance of payments

The changing American consumer

Could a shift from goods to services ease inflation?

FILE -- Outdoor dining in Brooklyn, April 30, 2022. Inflation is still running at around the fastest rate in four decades, including steeper prices for services like restaurant meals. (OK McCausland/The New York Times)Credit: New York Times / Redux / eyevineFor further information please contact eyevinetel: +44 (0) 20 8709 8709e-mail: info@eyevine.comwww.eyevine.com

Asked recently about Amazon’s sprawling network of warehouses, Brian Olsavsky, the firm’s finance chief, did not mince words. “We have too much space right now.” As consumer demand surged during the pandemic, the online retailer doubled its capacity from 193m square feet (18m square metres) at the end of 2019 to 387m square feet two years later. Today it has a glut, which the company says is costing it tens of millions of dollars a day.

Retailers are bracing themselves for a slowdown as central banks raise interest rates. But Amazon’s troubles reflect another crucial development for the global economy: a shift in spending from goods back to services, reversing a pandemic-era trend. This switch should ease pressure on global supply chains and lower inflation. But it has been slow and uneven.

This article appeared in the Finance & economics section of the print edition under the headline "Balance of payments"

A new era

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