The future of e-commerce—can Amazon still deliver?

THE CORONAVIRUS has turned Amazon into one of the world’s essential firms. But while proving the company’s strengths, the pandemic-fuelled digital surge has also revealed its vulnerabilities. Tamzin Booth, The Economist’s technology and business editor, talks to insiders, critics and the competition, to find out whether Amazon can carry on dominating e-commerce and triumph in the coming cloud wars. Runtime: 34 min

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